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Answers about boarding, daycare, vaccines, policies and visits — all in one place. Pick a question or filter below.

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About03

Pawmenities offers cage-free, luxury boarding at our staff's private homes with 24/7 live-in staff. Unlike traditional kennels, your dog stays in a real home environment with premium amenities, daily photo and video updates, and personalized attention. We're Boston's award-winning service, recognized as Best Dog Daycare 2025 by Insider Weekly and Best Pet Services in Boston 2025.

We specialize exclusively in dogs and do not board cats or other pets. This allows us to focus entirely on providing the best possible care for our canine guests in our cage-free, home environment.

Yes! Unlike many facilities, we provide true 24/7 live-in staff. Your dog is never left alone. Our staff lives on-site at our staff's private homes, ensuring your pup receives constant care and attention throughout their stay, day and night.

Booking02

New clients can sign up at clients.pawmenities.com/client-onboarding. Existing clients can log in at clients.pawmenities.com. After you submit an inquiry, someone from our team will confirm your booking within 72 hours. You can also call us at (617) 917-2422 or text us at (617) 917-2422.

We offer a 10-minute grace period for pickups. After that, a late fee of $2.25 per minute applies. If you're more than 30 minutes late, an overnight boarding charge of $90 will be applied. Please contact us if you're running late so we can make arrangements.

Pricing05

Daycare pricing is $75 per day for adult dogs and $100 per day for puppies (under 12 months). We also offer add-on services including training ($50/day), hikes ($40), runs ($35), and treadmill sessions ($30).

Boarding is priced by size and age. Adult dogs: $80/night small (1–20 lbs), $85/night medium (20–50 lbs), $90/night large (50–75 lbs), $95/night XL (75+ lbs). Puppies under 12 months add $30/night ($110–$125) and seniors add $10/night ($90–$105). A holiday surcharge of $100 applies during peak periods. A 50% deposit is required within 3 days of approval.

Cancellations made 7 or more days before your reservation receive a full refund. Under 7 days, the deposit is non-refundable but credited toward a future stay for 6 months. Holiday and peak period deposits are non-refundable. A 50% deposit is due within 3 days of approval to secure your spot. We recommend booking early, especially during holidays when demand is high.

Yes! We offer transport services for $25 shared shuttle / $40 private chauffeur per trip. Members receive free transport as part of their membership benefits. This is a convenient option if you're unable to drop off or pick up your pup during our regular hours.

We offer several premium add-ons: Spa Package ($110), Training ($50/day), Hike ($40), Run ($35), Treadmill ($30), and Transport ($25 shared shuttle / $40 private chauffeur each way, free for daycare members). These can be added to any daycare or boarding stay to enhance your dog's experience.

Health03

All dogs must have current vaccinations uploaded at least 1 day before their visit. Required vaccines include: Rabies (1-year or 3-year accepted), Distemper (1-year or 3-year accepted), and Bordetella/Kennel Cough (must be current within 6 months). You can upload vaccine records through our client portal.

Yes, we welcome puppies! Puppies under 12 months are $100/day for daycare and add $30/night to the boarding rate for their size — $110 small, $115 medium, $120 large, $125 XL. They must have completed their required vaccinations before their visit.

Your dog's safety is our top priority. In case of a medical emergency, we will immediately contact you and take your dog to the nearest veterinary clinic. We require emergency contact information and your vet's details on file before any stay.

Visit05

Boarding — Arrivals & departures: 10:30 AM–4:30 PM and 6:30 PM–9:30 PM, daily. (Boarding guests receive 24/7 supervised care.) Daycare — Arrivals: 8:00 AM–10:00 AM; Departures: 5:00 PM–7:00 PM, daily.

Please bring: pre-portioned labeled food, any medications in original containers with instructions, and a collar and leash with ID tag. You do NOT need to bring crates, rawhides, food/water bowls, or valuables. We provide beds, bowls, blankets, and treats for all guests.

By Appointment Only · No Walk-ins. All dogs stay at our staff's private homes. Pickups and drop-offs happen at our two hubs: North Shore at 200 Market St, Lynnfield, MA and Seaport at 1 Harbor Shore Dr, Boston, MA.

Absolutely! We welcome dogs of all sizes. Large dogs (50–75 lbs) board at $90/night and XL dogs (75+ lbs) at $95/night, compared with $80 for small and $85 for medium dogs. All dogs are grouped based on size, play style, and temperament for the best experience.

Yes! We provide daily photo and video updates so you can see your pup enjoying their stay. Updates are sent through our client portal. You're also welcome to call us at (617) 917-2422 or text us at (617) 917-2422 anytime to check on your furry friend.

Policies

Policies & Fees

Booking & Payments

50% deposit within 3 daysYes
Full balance due at pickupYes
Refunds in 7-10 business daysYes

Cancellations

7+ days: Full refundYes
<7 days: Deposit credited for 6 monthsFlex
No-show: No refundFee
Holiday / peak: Deposit non-refundableFee
Reschedule: 24h noticeFlex

Tardiness & Fees

Grace period: 10 minutesYes
Late fee: $2.25/minNote
20+ min late: $90 flatFee
Holiday: $100 surchargeNote

All fees due at pick-up.

Vaccines

Required Vaccines

01RabiesBoth 1-year and 3-year acceptedRequired
02Distemper (DHPP)Both 1-year and 3-year acceptedRequired
03BordetellaRequired every 6 monthsRequired
Upload records via Client PortalGo to Portal →
A day at daycare

From Sunrise To Bedtime

6 — 8 AM

Morning Pickup

Luxury chauffeur arrives at your door, morning greetings, settling in with their crew.

8 — 12 AM

Morning Activities

Off-leash group play, enrichment games, supervised socialization with their matched playgroup.

12 — 2 PM

Midday Rest

Lunch service, quiet nap time, individual cuddle sessions on the couch.

2 — 4 PM

Afternoon Enrichment

K9 cardio, specialized training, fetch sessions, & afternoon photo updates.

4 — 6 PM

Wind Down & Drop-off

Relaxation, light brush-down, chauffeur drop-off, evening update from our team.

★★★★★ 5.0 from 100+ pet parents
Packing

What to bring, what to leave

Bring along

04 items
MedicationsIn original containers
Special foodPre-portioned & labeled
Comfort itemSomething with your scent
Collar & leashWith current ID tag

Please skip

04 items
Rawhides or treatsWe provide vet-approved options
Beds or cratesMemory foam beds included
Extra leashesSpares available on-site
ValuablesLeave at home, please
In the press
“Pawmenities is making a deliberate bet on the brand as a primary competitive asset — a boutique hospitality provider that serves dogs.”
Contact

Get in touch.

Boston — Seaport

1 Harbor Shore Dr, Boston, MA

10:30AM–4:30PM · 6:30PM–9:30PM

By appointment only — no walk-ins

North Shore — Lynnfield

200 Market St, Lynnfield, MA

10:30AM–4:30PM · 6:30PM–9:30PM

By appointment only — no walk-ins

Helpful Next Steps

Keep reading the Help Center

What to Bring

Your complete packing list

Food, meds, comfort item, vaccine records — we provide beds, bowls, toys, and treats.

Open the What to Pack guide →
Two Convenient Hubs

Service Locations

Book in a tap — or flip a card to see every neighborhood that hub serves.

Boston

Boston Seaport

1 Harbor Shore Dr · Pickup & drop-off hub · Appointment only
Hours, amenities & photos →
23Neighborhoods
served
Lynnfield

North Shore

200 Market St · Pickup & drop-off hub · Appointment only
Hours, amenities & photos →
20Neighborhoods
served